PRIVACY AND SECURITY
ACE provides a secure environment for collecting donations and maintaining internal controls governing the safekeeping of all confidential donor and financial and personal information. ACE will not lend, sell, or rent mailing lists of donor or participant personal information to any third party. Your name, address, phone number or credit card information will not be used outside of the organization.
HTTPS security protocols are used in collecting personal information through our donor database and e-communications vendors. ACE only collects information volunteered by you during your communication or transaction with us. ACE maintains name, address, phone, and email information in a password protected database and also notes donor preference regarding when and how they wish to be contacted and/or acknowledged. Any donor may request to see the information retained in their personal record at ACE. The use and collection of information about you is limited to that which is necessary to administer our operations.
HOW WE USE THAT INFORMATION
ACE uses personal information (a) to acknowledge and provide a tax receipt for donations; (b) to respond to donor inquiries or questions about our services; (c) for internal marketing purposes and as part of ACE’s donor database.
TO DISCONTINUE CONTACT WITH US
You can remove your information from our database by contacting our office at email@example.com.
You can unsubscribe to e-communications by selecting the unsubscribe option at the bottom of every email.
CREDIT CARD TRANSACTION SECURITY
Credit card numbers are not retained on-site physically or electronically. Only the final four numbers may be recorded in a transaction record. All donation envelopes containing credit card or personal information are shredded after the gifts are entered into the ACE database. All envelopes or gifts are held in a locked area or secure safe until processed.
ACE accepts online donations through the ACE website. ACE recommends that donors protect their credit card data by using a secure online gift service. ACE utilizes a highly-reputable online donation service, however, we cannot absolutely guarantee that credit card data handled by a third-party processor will be secure and is not liable for the information a donor shares with others.
ACCEPTING GIFTS ANONYMOUSLY
All gifts provided by donors who wish to remain anonymous are entered into the system as anonymous gifts and included in any reports under the heading “anonymous.” A preference for anonymity is noted on their personal record.
All donors are offered tax-receipt acknowledgments for their gifts and have the right to refuse a receipt or acknowledgment.